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Social Responsibility

Human Rights Mitigation and Remediation

According to UN “Universal Declaration of Human Rights” and “United Nations Global Compact” TECO develops “Declaration of Human Rights” to manage internal HR policies. Human right issues cover parent company, subsidiaries, and suppliers. TECO has established human rights due diligence procedures. It evaluates and reviews human rights risk issues every year, identifies affected objects and risk sources, and plans actions. Health, safety, and human rights risks includes "Working Environment Monitoring" and "Overload Hazard Prevention", and reveal and formulate improvement plans as listed in following table.

In 2023, the Human Resources Center promotes DEI (Diversity, Equity, and Inclusion) project to further mitigate the risk of infringement.

Issues of Concern	Topics	Risk Assessment	Stakeholder	Mitigation Plan and Remediation Action	Implementation Results
Safe and healthy work environment	Formulation of health care plans for maternal employees	Assessments are carried out based on work environment and operating hazard evaluation charts	Female employees	Task adjustment based on risk communication and consensus, provision of breastfeeding facilities and exclusive parking spaces	9 protection is in progress. Regularly track the situation before, during and after pregnancy; report the progress to the safety committee.
	Unlawful Infringement Prevention	Employee self-appeal	Employee	To protect the rights of the complaining employees, after HR received the complaint CEO appoints the person in charge of the case and the Safety team carries out investigations and implement countermeasures	The number of notifications is 2 (2 cases have not been filed); the investigation completion rate is 100%
	Operating environment monitoring	Sampling, monitoring and improvement of the working environment of employees every six months.	Employee	By government regulation and tracking standards	No work environment monitoring exceeds the standard
Prohibition of forced labor	Overtime work is not encouraged; rest times of employees are respected	HR and Occupational Safety track overtime statistics on a monthly basis	Employees	It is announced in labor-management meetings and quarterly meetings that overtime work is not encouraged	Controlled adequately without risks
Prohibition of forced labor	Overload hazard risk assessment (every three years)	Ratio of employees at overload risk levels 3 and 4: 0.21% (5/2,433)	Employees	Establish overload hazard preventive plan, perform consulting health education, operation adjustment according to the assessment result and track improvement.	Overload risk level 3 ended to 10 in the fourth quarter of 2023 and was downgraded to 5 after tracking.
Prohibition of child labor	Supplier Code of Conduct: Signing of a Pledge to Human Rights and Environmental Sustainability	Compilation and audits in the context of supplier evaluation standards	Employees Supplier	Audits of employees aged 15 and above in accordance with relevant laws starting from recruitment	Controlled adequately without risks
Elimination of discrimination	Focus on the spirit and future development of the Modern Slavery Act	Examination of the living and work conditions of foreign workers to rule out unequal treatment	Migrant workers	All foreign workers have official employee status	Controlled adequately without risks
Freedom of association and right to collective bargaining	Guarantee of the right to form labor unions and convene labor-management meetings	Guarantee that employee grievance channels are secure and unobstructed, regular employee satisfaction surveys	Employees	Monthly Director and Supervisor meetings are convened to discuss various employee-related issues. Company representatives attend these meetings to communicate with the labor representatives.	Percentage of union-protected employees: 100%

Human rights related education and training:

Human rights-related education and training in 2023 include "Management methods to avoid workplace bullying risks", "Practical responses to personal data protection law", "Labor safety and health on-the-job education and training", a total of 21 courses and 38 hours. The employee training completion rate is 100%.

Human Rights Agreements and Contracts:

TECO protects the human rights of employees through the trade union and labor-management meeting systems. Employees who are eligible to join the union are protected by the union at a rate of 100%. TECO's suppliers are bound by the "Human Rights and Environmental Sustainability Commitment Letter".

Issue of concern

Human rights of migrant workers identified as one of the most serious issues in Taiwan

Processes implemented to mitigate human rights risks

TECO implements DEI (diversity, equity and inclusion) activities to exam of the living and work conditions of foreign workers to rule out unequal treatment.

The number of sites with mitigation plans

All four manufacturing sites in Taiwan are full implemented, including Zhongli (1 site). Guanyin (2 sites). Hukou (1 site) accounts 100% of factories in Taiwan.

The type of remediation actions taken

Each factory held a "Taste of Mom and Home" food feast full of love and understanding, and 103 colleagues participated in the event, including Taiwanese, Thai, Malaysian, Vietnamese, Burmese, Chinese, Southern Fujian, Hakka... and other ethnic groups. A total of 46 Choose a delicious dish and vote for the most popular dish in each factory. Also, TECO conducts two DEI training courses in 2023, the completion rate of management staff and all colleagues reached 80%:

DEI diversity and inclusion microfilm (87% for management, 81% for all colleagues)

DEI Diversity and Inclusion Culture Formation & Unconscious Bias (90% for management, 85% for all employees)